Richard Susskind
Society for Computers and Law Society for Computers and Law
Professor Richard Susskind OBE is President of the Society for Computers and Law, Technology Adviser to the Lord Chief Justice of England and Wales, and Chair of the Advisory Board of the Oxford Internet Institute.
Zelinda Bennett
DWF DWF
Marketing & Client Development Director
Zelinda is Marketing and Client Development Director at DWF.
She is a professional services marketing specialist having worked in construction, engineering and law.
She has over 20 years’ experience of global legal business marketing and covers all aspects of the marketing mix.
Andrew Hedley
Hedley Consulting Hedley Consulting
An experienced adviser to law firms and companies from the professional services sector. He works with company leaders on vision, strategy, development, efficiency gains and change management.
His company Hedley Consulting is considered a leading boutique consulting company for the legal sector. His clients include the largest global law firms and leading law firms in local markets.
20:00-23:30
VIP Dinner
08:00 - 09:00
Registration & Networking
9:00-9:50
Building a Legal Services Brand in a changing market
9:50-10:20
Why client does not choose the best law firm - how the way you present influences the decision?
10:20-10:50
Law direct and the legal services market. Innovative channels of client contact and distribution
10:50-11:00
Debate introduction: "How to sell legal services effectively?"
11:00-11:20
Debate: "How to sell legal services effectively?"
11:20-11:40
Coffee break (20 min)
11:40-12:15
How did the tech business changed clients' expectations and what is in it for us?
12:15-12:45
Lawyer of the future is a mindful lawyer
12:45-13:15
Why culture eats strategy for breakfast and what you can do about it. Overcoming the challenge of change in law firms.
13:15-13:25
Debate introduction: "What business clients expect from their lawyers?"
13:25-13:45
Debate: "What business clients expect from their lawyers?"
13:45-14:45
Lunch
14:45-15:20
Legal Service Design
15:20-15:50
Digital transformation of a Polish law firm
15:50-16:00
Debate introduction: How to apply technologies in law firms?
16:00-16:15
Panelists introduction
16:15-16:35
Debate: How to apply technologies in law firms?
16:35-16:55
Coffee break
16:55-17:45
Making Legal Innovation Work
17:45-18:30
The future of legal services
18:30-18:45
Q&A session with Richard Susskind
20:30
Afterparty
Premium
VIP
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